This web page is the official Terms of Service and regulates the legal terms of use of the website https://gravitec.net, subdomains and any other related mobile and web applications (collectively, the "Website") owned and operated by Gravitec.net. represented by Gravitec Ukraine LLC and partner companies (GRAVITEC POLSKA Sp.z O.O., Crosschain OU)
Capitalized terms, unless otherwise defined, have the meaning specified within the Definitions section below. This Terms of Service, along with our Privacy Policy, any mobile license agreement, and other posted guidelines within our Website, collectively "Legal Terms", constitute the entire and only agreement between you and Gravitec.net, and supersede all other agreements, representations, warranties and understandings with respect to our Website and the subject matter contained herein. We may amend our Legal Terms at any time without specific notice to you. The latest copies of our Legal Terms will be posted on our Website, and you should review all Legal Terms prior to using our Website. After any revisions to our Legal Terms are posted, you agree to be bound to any such changes to them. Therefore, it is important for you to periodically review our Legal Terms to make sure you still agree to them.
By using our Website, including but not limited to signing in the Gravitec.net service, you agree to fully comply with and be bound by our Legal Terms. Please review them carefully. Installing the code on your site with the further collection of subscribers is a confirmation of the fact that you assume the responsibility for all actions on the Website and the consequences of using the Gravitec.net service associated with the work of its scripts and functions within the framework of your site. If you do not accept our Legal Terms, do not access and use our Website. If you have already accessed our Website and do not accept our Legal Terms, you should immediately discontinue use of our Website.
The last update to our Terms of Service was posted on 15.08.2018.
Definitions
The terms "us" or "we" or "our" refers to Gravitec.net, the owner of the Website
A "Visitor" is someone who merely browses our Website but has not registered as Member.
A "Member" is an individual that has registered with us to use our Service.
Our "Service" represents the collective functionality and features as offered through our Website to our Members.
A "User" is a collective identifier that refers to either a Visitor or a Member.
All text, information, graphics, audio, video, and data offered through our Website are collectively known as our "Content".
Legal Compliance
You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. Gravitec.net reserves the right to investigate complaints or reported violations of our Legal Terms and to take any action we deem appropriate, including but not limited to canceling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.
Intellectual Property
Our Website may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our Website does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our Website is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our Website is strictly prohibited. Your use of our Website does not grant you ownership rights of any kind in our Website.
Links to Other Websites
Our Website may contain links to third-party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third-party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third-party websites. Gravitec.net has no control over the legal documents and privacy practices of third-party websites; as such, you access any such third-party websites at your own risk.
General Terms
Our Legal Terms shall be treated as though it were executed and performed Europe and shall be governed by and construed in accordance with the laws of Europe, without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Legal Terms be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Legal Terms, our Legal Terms shall take precedence. Our failure to enforce any provision of our Legal Terms shall not be deemed a waiver of such provision nor of the right to enforce such provision. The rights of Gravitec.net under our Legal Terms shall survive the termination of our Legal Terms.
Payment for services
A payment conducted in your personal account of the Gravitec.net service via billing system is the evidence of providing the services to the User by Gravitec.net in full scope, acceptation thereof and the confirmation of mutual settlements between Parties, including the absence of any claims and requirements from the User for the previous periods.
Cancellation policy for paying customers
A customer can cancel a subscription anytime with the payment service that they used to order the subscription. Refunds or credits for partial months/years are not provided to a customer upon cancellation.
We guarantee a full refund within a thirty (30) day period immediately following the purchase of 'Annually' or 'Lifetime Deal' Fix plans. You don’t need to provide us with any justification for such a refund. To begin the refund process, you need to request a refund in an email. The request has to be sent from the email address that is used as a login to your personal https://push.gravitec.net account. The request has to be sent to support@gravitec.net. Refunds are issued within 5 business days from the moment the request is received and verified.
GDPR compliance
Gravitec.net is a push-notifications service which works on different markets throughout the world, including customers-residents of EU. In particular, Gravitec.net provides access to its services to the customers in such local language versions as: Ukrainian, Russian, English, Polish, German. EU policy in terms of customers’ personal data protection due to the accepted standards has taken shape in form of GDPR rules (General Data Protection Regulation).
GDPR is a system of standards and rules for collection, processing and deleting personal data of customers. Due to the principles, which the GDPR system is based on, each customer allows to collect and process his/her personal information. In addition, companies are obliged to provide the transparent, clear and defined possibility for its customers to manage it.
In this regulation the GDPR developers define two active users of personal data – controller and processor of data. Gravitec.net as a SaaS-service is the controller of clients’ data and the processor of their subscribers’ data.
Moreover, the regulation defines the information which is considered to be «personal data» and subjects to the regulation according to the GDPR. In terms of the service Gravitec.net usage, personal data of our clients is their account data – obligatory (e-mail address as a login in the service) and additional (name, phone number, Skype name) and online-identifiers of the web session (browser, geolocation, type and operational system of device, IP-address, cookies). Apart from, the service processes the subscribers’ data, while getting their encrypted unique client identifier (regID) and other information about the web session (browser type, IP-address, geolocation, cookies, type of device and operational system).
Gravitec.net receives personal data exclusively for smooth work of the service, maintaining the on-time and guaranteed communication with a client and performing its functions according to the services it provides. Gravitec.net does not receive and save data which is unnecessary and does not take part in the service performance.
Data, which Gravitec.net receives, is available for a client exclusively in his/her personal account («Account settings») and for the service specialists (technical, financial specialists and client managers) to let them perform their duties in terms of ensuring the functioning of the service. In this way, clients have the right to access their data which they provide to the service, transfer it, edit or delete in the appropriate way.
Data is received provided that the client has allowed it during the process of registration his/her account (by agreeing to the Gravitec.net terms of use). When making changes in the Gravitec.net Terms of Use, the service informs its clients about the changes and update the information on the website including the date of these updates. Customer data and personal information of subscribers are stored by the «throughout the lifetime» principle – it is saving during the lifetime of the client. The client may send a request for editing or deleting the personal data only from his/her e-mail address, which is the identifier of client’s account in the service.
Payment data of Gravitec.net client is available to the financial specialists of the service and to the payment service, which is processing the payment. The payment service receives the encrypted information about the payment instrument, client’s e-mail, which identifies the client and the IP-address of the web session.